Accessibility Statement

1. Our Commitment

Parts2Drive LLC is committed to ensuring that our website is accessible to all customers, including people with disabilities. We believe everyone should be able to research, compare, and purchase automotive parts independently and with dignity, and we are working to make www.parts2drive.com usable by the widest possible audience regardless of ability or technology.

2. Conformance Standard

We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines are the widely accepted international standard for web accessibility and are the benchmark referenced by the U.S. Department of Justice in connection with Title III of the Americans with Disabilities Act.

We describe our current status as “partially conformant,” meaning that some parts of the site may not yet fully meet the standard. We are actively identifying and remediating those areas.

3. Measures We Take

Parts2Drive takes the following measures to support accessibility:

• Selecting and configuring a website theme built with accessibility considerations and reviewing customizations for accessibility impact.
• Providing descriptive alternative text for meaningful images, including product photography.
• Maintaining sufficient color contrast between text and background.
• Supporting keyboard navigation throughout the site, including menus, the vehicle fitment selector, product filters, cart, and checkout.
• Using clear, descriptive link text and form labels rather than generic phrases.
• Structuring pages with proper heading hierarchy and semantic markup so screen readers can navigate content logically.
• Providing visible focus indicators for interactive elements.
• Reviewing third-party applications and integrations for accessibility impact before installation.
• Including accessibility in our review process when the site is updated or redesigned.

4. Known Limitations

Despite our efforts, some limitations may exist. We are aware that the following areas may present barriers, and we are working to address them:

• Third-party applications, embedded widgets, and payment interfaces are controlled in part by outside vendors, and their accessibility may vary.
• Manufacturer-supplied product images, diagrams, technical drawings, and PDF documents may lack complete alternative text or may not be fully accessible in their original form.
• Some product content and fitment data is supplied by third-party catalog providers and may include formatting we do not directly control.
• Video content supplied by manufacturers may lack captions or audio description.

Where a barrier prevents you from accessing information or completing a purchase, contact us and we will provide the information or complete the transaction for you through an alternative method.

5. Alternative Access & Assistance

If any part of our website is not accessible to you, we will provide equivalent access by other means at no additional cost:

• Phone: 1-888-723-0041 — our team can look up parts, verify fitment, describe products, and complete an order for you by phone.
• Email: support@parts2drive.com — we can send product information, specifications, and fitment details in an accessible format.
• Mail: Parts2Drive LLC, 11671 Moccasin Wallow Rd, Ste 301, Parrish, FL 34219, USA

Orders placed through these alternative channels receive the same pricing, promotions, and policy terms as orders placed on the website.

6. Feedback & Reporting a Barrier

We welcome your feedback on the accessibility of our website. If you encounter a barrier, please tell us so we can fix it. When reporting, it helps if you can include:

• The web address (URL) of the page where you encountered the problem.
• A description of the problem and what you were trying to do.
• The browser, operating system, and any assistive technology you were using, if known.
• Your preferred method and details for us to respond.

Send reports to support@parts2drive.com with the subject line “ACCESSIBILITY” or call 1-888-723-0041.

7. Our Response Commitment

We take accessibility reports seriously and respond as follows:

• We acknowledge accessibility reports within 3 business days.
• We provide the requested information or complete the requested transaction through an alternative channel promptly, without waiting for the underlying issue to be fixed.
• We investigate the reported barrier and, where it is within our control, work to remediate it in a reasonable timeframe based on severity and complexity.
• We follow up with the person who reported the issue regarding the outcome.
• Where a barrier originates with a third-party vendor, we escalate it to that vendor and seek a resolution or a workaround.

8. Ongoing Review

Accessibility is an ongoing effort rather than a one-time project. We review the accessibility of our website periodically and when significant changes are made, including theme updates, redesigns, new app installations, and changes to our vehicle fitment search. We incorporate accessibility considerations into decisions about new features and vendors.

9. Third-Party Content

Our website includes content, applications, and services provided by third parties, including our e-commerce platform, payment processors, fitment-search providers, review platforms, and manufacturers. While we work to select vendors that support accessibility and we raise issues with them when identified, we do not control the accessibility of all third-party content. We are committed to providing alternative access where third-party content presents a barrier.

10. Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may escalate the matter by writing to Parts2Drive LLC at 11671 Moccasin Wallow Rd, Ste 301, Parrish, FL 34219, USA, marked “Accessibility — Formal Complaint.” We will review the complaint and respond in writing.

11. Contact